濟(jì)南易享醫(yī)療科技有限公司
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日前,2022年“優(yōu)質(zhì)服務(wù)基層行”活動(dòng)表?yè)P(yáng)機(jī)構(gòu)名單公布,全國(guó)共有2355家基層醫(yī)療衛(wèi)生機(jī)構(gòu)上榜。加上前三批名單中的4966家,目前已有7321家機(jī)構(gòu)達(dá)到了“優(yōu)質(zhì)服務(wù)基層行”活動(dòng)推薦標(biāo)準(zhǔn)。
Recently, the list of institutions commended for the 2022 "Quality Service at the Grassroots Level" campaign was announced, with a total of 2,355 grassroots medical and health institutions across the country making the list. Together with the 4,966 institutions in the previous three batches, a total of 7,321 institutions have now met the recommended standards of the "Quality Service at the Grassroots Level" campaign.
從達(dá)標(biāo)數(shù)據(jù)看落地成效
Assessing implementation effectiveness based on compliance data
在江蘇、湖北、廣西、江西、海南、內(nèi)蒙等公衛(wèi)隨訪包重點(diǎn)服務(wù)的地區(qū),越來越多基層醫(yī)療衛(wèi)生機(jī)構(gòu)在數(shù)字賦能方案的助力之下,對(duì)照服務(wù)能力標(biāo)準(zhǔn),補(bǔ)短板、強(qiáng)弱項(xiàng),取得了積極成效。
In regions where public health follow-up packages are prioritized, such as Jiangsu, Hubei, Guangxi, Jiangxi, Hainan, and Inner Mongolia, an increasing number of grassroots medical and health institutions, aided by digital empowerment solutions, have benchmarked their service capabilities, addressed shortcomings, and strengthened weak areas, achieving positive results.
國(guó)家級(jí)表?yè)P(yáng)名單出爐之后,各地方衛(wèi)健委陸續(xù)更新了省/區(qū)級(jí)名單。近日,廣西壯族自治區(qū)衛(wèi)生健康委對(duì)全區(qū)已通過服務(wù)能力推薦標(biāo)準(zhǔn)和基本標(biāo)準(zhǔn)的機(jī)構(gòu)予以通報(bào)表?yè)P(yáng)。名單顯示,截至2022年底,全區(qū)共有184家機(jī)構(gòu)達(dá)到推薦標(biāo)準(zhǔn),569家機(jī)構(gòu)達(dá)到基本標(biāo)準(zhǔn),比上年分別增加47家、267家,其中多家機(jī)構(gòu)與公衛(wèi)隨訪包保持深度合作。合作產(chǎn)品包括:公衛(wèi)體檢工作站、家庭醫(yī)生隨訪包、公衛(wèi)體檢車/查體車。
After the national-level commendation list was released, local health commissions successively updated their provincial/district-level lists. Recently, the Health Commission of Guangxi Zhuang Autonomous Region issued a notice of commendation to institutions across the region that have met the recommended and basic standards for service capacity. The list shows that by the end of 2022, a total of 184 institutions in the region had met the recommended standards, and 569 institutions had met the basic standards, an increase of 47 and 267 institutions respectively compared to the previous year. Among them, many institutions maintain deep cooperation with public health follow-up kits. Cooperation products include: public health physical examination workstations, family doctor follow-up kits, and public health physical examination vehicles/physical examination vehicles.
許多機(jī)構(gòu)負(fù)責(zé)人表示,能夠順利達(dá)標(biāo),公衛(wèi)隨訪包“功不可沒”。作為深受基層信賴的“智能伙伴”,公衛(wèi)隨訪包深知,達(dá)標(biāo)并不是最終目標(biāo),關(guān)鍵是要讓高質(zhì)量的健康服務(wù)成為基層的常態(tài)。
Many institution leaders have stated that the public health follow-up package has played a "significant role" in successfully meeting the standards. As a "smart partner" trusted by the grassroots, the public health follow-up package is well aware that meeting standards is not the ultimate goal; the key is to make high-quality health services a norm at the grassroots level.
從基層鏡頭看產(chǎn)品實(shí)力
Viewing product strength through grassroots lenses
“以前要拿張表格到處跑,體檢結(jié)果也得等好幾天。現(xiàn)在是方便又快捷,體檢完了,一會(huì)手機(jī)上就可以查到結(jié)果了,有什么問題還可以馬上咨詢醫(yī)生。”家住上饒市玉山縣的村民李光樂呵呵地說。
"In the past, we had to carry around a form and wait for several days for the physical examination results. Now, it's convenient and fast. After the physical examination, we can check the results on our mobile phones in a short while, and if there are any problems, we can consult the doctor immediately," said Li Guangle, a villager living in Yushan County, Shangrao City, with a smile.
2022年,下鎮(zhèn)鎮(zhèn)中心衛(wèi)生院引進(jìn)了公衛(wèi)隨訪包公衛(wèi)體檢數(shù)字工作站。衛(wèi)生院院長(zhǎng)范偉表示,通過應(yīng)用公衛(wèi)隨訪包公衛(wèi)體檢數(shù)字工作站,工作效率與服務(wù)質(zhì)量均有顯著提升,居民信息采集錯(cuò)誤、數(shù)據(jù)缺項(xiàng)漏項(xiàng)等問題也得到了有效解決。有助于衛(wèi)生院進(jìn)一步拓展服務(wù)廣度和深度,提升綜合服務(wù)能力,為健康玉山建設(shè)作出更大貢獻(xiàn)。
In 2022, the central health center of Xiazhen Town introduced the public health follow-up package and digital workstation for public health physical examination. Fan Wei, the director of the health center, stated that by applying the public health follow-up package and digital workstation for public health physical examination, both work efficiency and service quality have been significantly improved, and issues such as errors in resident information collection and missing data have been effectively resolved. This has helped the health center further expand the breadth and depth of its services, enhance its comprehensive service capabilities, and make greater contributions to the construction of a healthy Yushan.
今年5月,健康報(bào)和國(guó)家衛(wèi)健委基層衛(wèi)生健康司聯(lián)合舉辦了“第四屆基層衛(wèi)生健康發(fā)展與傳播大會(huì)”。大會(huì)發(fā)布了“2022年基層衛(wèi)生健康優(yōu)秀創(chuàng)新案例”年度榜單。玉山縣下鎮(zhèn)鎮(zhèn)中心衛(wèi)生院獲評(píng)“數(shù)字賦能健康——基層衛(wèi)生健康信息化建設(shè)典型案例”。
In May this year, Health News and the Primary Health and Health Department of the National Health Commission jointly hosted the "Fourth Primary Health Development and Communication Conference". The conference released the annual list of "Outstanding Innovation Cases in Primary Health Care in 2022". The Central Hospital of Xiazhen Town, Yushan County, was awarded the title of "Digital Empowerment for Health - A Typical Case of Primary Health Informationization Construction".
從術(shù)業(yè)專攻看團(tuán)隊(duì)優(yōu)勢(shì)
Examining team strengths from the perspective of specialized expertise
專業(yè)的團(tuán)隊(duì)服務(wù),也是公衛(wèi)隨訪包在同類市場(chǎng)中打出差異的重要原因之一。公衛(wèi)隨訪包運(yùn)營(yíng)實(shí)施團(tuán)隊(duì)面向基層提高“1+3+N”式培訓(xùn)服務(wù),即1次標(biāo)準(zhǔn)培訓(xùn)、3次“1對(duì)1”指導(dǎo)、N次定期培訓(xùn)。服務(wù)啟動(dòng)之初,工程師會(huì)根據(jù)機(jī)構(gòu)情況進(jìn)行實(shí)地跟進(jìn),保證醫(yī)務(wù)工作者熟練掌握技能。
Professional team service is also one of the important reasons for the public health follow-up package to stand out in the similar market. The operation and implementation team of the public health follow-up package provides "1+3+N" training services for grassroots, which includes 1 standard training, 3 "1-on-1" guidance sessions, and N regular training sessions. At the beginning of service launch, engineers will conduct on-site follow-ups based on the situation of the institution to ensure that medical workers are proficient in the skills.
與此同時(shí),售后團(tuán)隊(duì)提供7*24小時(shí)的服務(wù)保障,針對(duì)醫(yī)務(wù)工作者提出的問題,售后人員采用遠(yuǎn)程指導(dǎo)等方式,承諾及時(shí)響應(yīng)、徹底解決。
Meanwhile, the after-sales team provides 7*24-hour service guarantee. For any questions raised by medical workers, after-sales personnel adopt remote guidance and other methods, promising to respond promptly and solve problems thoroughly.
▲工程師為基層醫(yī)務(wù)人員培訓(xùn)家庭醫(yī)生隨訪包的操作方法
▲Engineers train grassroots medical personnel on the operation method of the family doctor follow-up package
為進(jìn)一步助力廣大基層醫(yī)療衛(wèi)生機(jī)構(gòu)創(chuàng)收創(chuàng)優(yōu),公衛(wèi)隨訪包研發(fā)團(tuán)隊(duì)圍繞近年來備受關(guān)注的基層慢病防治領(lǐng)域精準(zhǔn)發(fā)力,推出了基層慢病一體化管理方案,幫助機(jī)構(gòu)持續(xù)輸出精細(xì)化、個(gè)性化、高質(zhì)量的健康服務(wù),讓慢病患者愿意走進(jìn)基層、留在基層。
To further assist grassroots medical and health institutions in increasing revenue and achieving excellence, the public health follow-up package research and development team has focused on the precision efforts in the field of grassroots chronic disease prevention and control, which has garnered significant attention in recent years. They have launched an integrated management plan for grassroots chronic diseases, helping institutions to continuously provide refined, personalized, and high-quality health services, making chronic disease patients willing to visit and stay at the grassroots level.
未來,公衛(wèi)隨訪包仍將秉持務(wù)實(shí)、開放、極致的企業(yè)精神,發(fā)揮國(guó)內(nèi)細(xì)分市場(chǎng)領(lǐng)跑優(yōu)勢(shì),持續(xù)迭代出更好的產(chǎn)品和服務(wù),不斷完善從數(shù)字化應(yīng)用到高質(zhì)量服務(wù)的融合跨越,為健康中國(guó)建設(shè)貢獻(xiàn)更多漸健智慧!
In the future, Gongwei Follow-up Package will continue to uphold the pragmatic, open, and ultimate corporate spirit, leverage its leading position in the domestic market segment, continuously iterate and produce better products and services, and constantly improve the integration and leap from digital application to high-quality services, contributing more Jianjian wisdom to the construction of Healthy China!
本文由 公衛(wèi)隨訪包 友情奉獻(xiàn).更多有關(guān)的知識(shí)請(qǐng)點(diǎn)擊 http://www.ylqfs.cn/ 真誠(chéng)的態(tài)度.為您提供為全面的服務(wù).更多有關(guān)的知識(shí)我們將會(huì)陸續(xù)向大家奉獻(xiàn).敬請(qǐng)期待.
This article is kindly contributed by the Public Health Follow-up Package. For more relevant knowledge, please visit http://www.ylqfs.cn/. We sincerely provide you with comprehensive services. More relevant knowledge will be contributed to you in succession. Please stay tuned
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